Operations & Compliance
The Compliance section of the Complete Agent Playbook is your central hub for understanding the rules, expectations, and best practices that govern your real estate business within Ontario and Century 21 Heritage Group Ltd.
RECO
The Real Estate Council of Ontario (RECO) is the regulatory body that oversees real estate professionals in Ontario. Establishe...
Policies and Procedures
This section outlines the official Century 21 Heritage Group Ltd. Rules and Procedures Manual. It serves as the foundation for ...
Fintrac
This section of the Complete Agent Playbook ensures every REALTOR® understands and meets their legal responsibilities under Can...
Do Not Call List
This section outlines the essential rules and tools every REALTOR® must follow to stay compliant with Canada’s National Do Not ...
Social Media Policy
This policy ensures that all agents and staff use social media responsibly and professionally. It highlights the importance of ...