Books

Home Inspection

Home Inspection is a key milestone in the buying journey, offering clients clarity on the true condition of the property. This ...

Lead Conversion

Licensed Agents

This section provides the tools and guidance needed to recruit and hire a licensed real estate professional onto your team. It ...

Listing Checklist

A smooth listing process starts with solid preparation. This section includes a comprehensive, customizable checklist that help...

Listing Presentation

The listing presentation is your opportunity to demonstrate your value, build trust, and win the listing. This section equips y...

Logos and Design

Logo & Design is where the visual identity of my brand comes to life. This section outlines the guidelines I follow to ensure a...

Marketing The Listing

Great marketing gets great results. This section shows agents how to elevate every listing with a high-impact marketing strateg...

Monthly

Monthly Tasks Monthly Tasks are the anchor points that keep my business running smoothly and strategically. This section outli...

My Personality Profile

Understanding my DISC personality is essential for maximizing my strengths, improving communication, and making more informed b...

Newsletters- Mailed Monthly

Newsletters are a key part of how I stay connected, provide value, and remain top-of-mind with my database. This section outlin...

Non Registered Basement Apartments

Basement apartments are common in many of our markets — but not all of them are legal or registered with the municipality. As r...

Non Registered Basement Apartments

Basement apartments are common in many of our markets — but not all of them are legal or registered with the municipality. As r...

Offers

The “Doing an Offer” stage is where the agent takes on the role of advisor, negotiator, and detail manager, guiding buyers thro...

Onboarding Employee (Assistant)

Every successful team starts with a seamless introduction. This section provides a clear and structured onboarding process for ...

Onboarding New Agents

Starting strong is everything. This section outlines the step-by-step onboarding process for new agents joining The Team. From ...

Online Lead Generation

In today’s real estate landscape, online leads are one of the most powerful sources of new business — but only if approached wi...

Open Houses

Open houses are more than just weekend events — they’re powerful opportunities to connect with buyers, generate leads, and show...

Policies and Procedures

This section outlines the official Century 21 Heritage Group Ltd. Rules and Procedures Manual. It serves as the foundation for ...