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SOP: Connecting Listings to Canva via Remarketer Studio Purpose: This Standard Operating Procedure outlines how to integrate Remarketer Studio with Canva to enable quick access to your active listings within any Canva design.     Instructions Step ...

SOP: Accessing and Using Back At You Media Purpose: This SOP outlines how to access and use Back At You Media (BAYM) for automated and manual real estate social media marketing, including login options and initial setup.     Access Methods Option 1...

TheCondoMall.com is your go-to destination for everything pre-construction. Designed for buyers, investors, and agents alike, our platform showcases the hottest new condo developments across the Greater Toronto Area and beyond—giving you early access to exclus...

Objective: To help agents showcase pre-construction listings on their websites and promote them using the built-in marketing tools in Remarketer — whether it’s a project the agent adds or one added by the brokerage.     Tools Required:   Remarket...

  Remarketer now includes a powerful Industry-Wide Pre-Construction Search tool, giving agents access to a much broader range of projects beyond what the brokerage has added. Where to Find It: Located in the left-hand side panel under “Pre-Con Search” ...

  1. Building Relationships with Developers   Establishing strong relationships with developers is foundational to working in the pre-construction space. Developers often choose which agents to work with based on trust, experience, and demonstrated ability ...

Purpose To ensure full compliance with Canada’s National Do Not Call List (DNCL) regulations and internal brokerage policies, protecting consumer rights and safeguarding the brokerage and its agents from potential legal or financial consequences.   Backgr...

  Purpose To ensure all REALTORS® at Century 21 Heritage Group comply with Canada’s anti-money laundering (AML) and anti-terrorist financing (ATF) obligations under FINTRAC, using approved procedures and tools—including the Fintracker app.     Why This ...

How We Handle It:   Identify the Status Early During listing or when showing a property, ask the right questions:   “Is the basement apartment registered with the municipality?” “Can you provide documentation or permits for the second suite?”...

How We Handle It: Identify the Status Early During listing or when showing a property, ask the right questions:   “Is the basement apartment registered with the municipality?” “Can you provide documentation or permits for the second suite?” ...

  Introduction to the Trust in Real Estate Services Act (TRESA)   The Trust in Real Estate Services Act, 2002 (TRESA) is the legislation that governs how real estate professionals in Ontario operate. It replaced the former Real Estate and Business Brokers A...

  Overview of Ethical Obligations The RECO Code of Ethics outlines the professional standards that all registrants in Ontario must follow. It is not just about following the law — it’s about acting with honesty, integrity, fairness, and accountability in e...

RECO from time to time puts out bulletins to help understand their guidelines. Here is a summery document of their bulletins. RECO_Advertising_Bulletins_Combined.pdf Advertising includes any public promotion in any medium, including but not limited to: prin...

  Applies To: Sales Representatives, Brokers, Broker of Record, and Managers Purpose: To ensure that complaints received are addressed professionally, promptly, and in accordance with Century 21 Heritage Group Ltd. policy and RECO’s expectations.   Step ...

  Applies To: Sales Representatives, Brokers, Broker of Record, and Managers Purpose: To ensure that complaints submitted to the Real Estate Council of Ontario (RECO) are handled professionally, internally reviewed, and submitted properly per RECO’s regulati...

  Applies To: New Sales Representatives, Brokers, and All Renewing Registrants Purpose: To ensure timely, accurate, and compliant registration or renewal with the Real Estate Council of Ontario (RECO) under the guidelines of TRESA and Century 21 Heritage Gro...

  Applies To: All Sales Representatives and Brokers with active RECO registration Purpose: To ensure all agents renew their RECO registration on time to avoid suspension, fines, or termination from their real estate board (TRREB or otherwise).   Step 1: ...